Tag: Human readable reference, reminder for this account
Group: Identifier(s) for the Groups that have permission to access and interact with this Device (Resident)
Phone: Telephone number associated with this Device. If available, the telephone number assigned to the SIM in the router
Last Contact: Last time that the NedCare device reported to the admin server
Active: NedCare device is currently reporting to the Admin server. True= "*", False = ""
In-Call: The NedCare device is currently in an active call. True= "*", False = ""
Version: Software version on the NedCare device. Suffix "r" denotes "release", suffix "x" denotes "experimental"
First Name: First name of the Resident
Last Name: Last name of the Resident
Prompt: Phonetic name of the Resident, used by the NedCare device when verbalizing prompts
Contacts: Button to access the Resident's contacts list
Logs: Button to access the activity log on the NedCare device
Actions: Button to access the Actions modal, for remote execution of specific activities
Delete: Deletes the records associate with this Resident, removes database associations with this NedCare device
Lock: Button to prevent this Resident from being connected to an active WebRTC cmeeting rom
Settings: Button to access the Settings modal, for configuring Resident application preferences
Enabled: NedCare account is currently enabled. Enabled = "1", Disabled = "0"
Contacts: Use the Contacts configured for this Resident. True = "1", False = "0"
Call Primary: Override the normal call prompts to force an outgoing call, to the highest priority contact, on a Resident button press. True = "1", False = "0"
Power: Enable control of Toggle Power
Volume: Volume for speaker (0-100), requires reboot of NedCare computer
IP: IP address assigned to the NedCare device by the Wipstream router
MAC: MAC address of the Wipstream router
Plugin Contact: Last date and time that the full Resident plugin has contacted the server (last Heartbeat)
Alert Email: Email address to be used by the Admin server when sending out alert emails
Account: Unique identifier, GUID
ImageUrl: URL of the image used for the Resident account
Created (GMT): Date and time of Account creation
Cell Number: The cell number for this contact. The cell number is used as a primary key for lookup and validation.
First Name: First name of the Contact
Last Name: Last name of the Contact
Prompt: Phonetic name of the Contact, used by the NedCare device when verbalizing prompts
Service: Service name of the Contact, used by the NedCare device when making a call using the videoconferencing service (Amazon Alexa, Google Meet). Always required, but can be used to differ from the Prompt Name if required
Priority: Order, from highest (smallest number) to lowest (largest number), in which the names are presented to the Resident
Email: Contact's email address, used for Admin messaging (e.g., notice of service interruptions)
Call: Triggers a call request announcement to the Resident, using the name for that contact.
Force: Forces an outgoing call from the Resident to that contact
Delete: Delete this contact record
Validated: This contact has installed the PWA and validated their minimum contact information (First Name, Cell Number) using OTP
Force Call: If set to "1", the PWA displays the Force Call option (and the Toggle Power option) on the main screen
Enabled: The contact is currently part of the validated (and permitted) contacts list. Enabled = "1", Disabled = "0"
Created (GMT): Date and time of Contact creation
Contacts and Permissions
One card per contact, contacts are presented in priority order, highest priority first. Use the arrows to change priority.
Contact Name
First Name:
Last Name
Cell Number:
Enabled:
Drop-In:
Monitor:
Registered:
Contact Name
First Name:
Last Name
Cell Number:
Enabled:
Drop-In:
Monitor:
Registered:
Contact Name
First Name:
Last Name
Cell Number:
Enabled:
Drop-In:
Monitor:
Registered:
Contact Name
First Name:
Last Name
Cell Number:
Enabled:
Drop-In:
Monitor:
Registered:
Contact Name
First Name:
Last Name
Cell Number:
Enabled:
Drop-In:
Monitor:
Registered:
Contact Name
First Name:
Last Name
Cell Number:
Enabled:
Drop-In:
Monitor:
Registered:
Contact Name
First Name:
Last Name
Cell Number:
Enabled:
Drop-In:
Monitor:
Registered:
Contact Name
First Name:
Last Name
Cell Number:
Enabled:
Drop-In:
Monitor:
Registered:
Contact Name
First Name:
Last Name
Cell Number:
Enabled:
Drop-In:
Monitor:
Registered:
Contact Name
First Name:
Last Name
Cell Number:
Enabled:
Drop-In:
Monitor:
Registered:
Cell Number: The cell number for this Member. The cell number is used as a primary key for lookup and validation.
First Name: First name of the Member
Last Name: Last name of the Member
Prompt: Phonetic name of the Member, used by the NedCare device when verbalizing prompts
Delete: Deletes the records associate with this Member
Email: Member's email address, used for Admin messaging (e.g., notice of service interruptions)
OTP: Temporary storage of the OTP sent to a new Member. Once the OTP has beeen used, this field is cleared.
Validated: This Member has installed the app and validated their device using OTP over SMS. Assumes that the Member record was created by a Family Admin or System Admin.
ImageUrl: URL of the image used for the Member's account
Created (GMT): Date and time of creation of this Member record
Members
Enter the 10 digit member cell number then press "Find".